COVID-19 – a message from Unity Housing’s CEO (17 September 2020)

With the government easing COVID-19 restrictions, Unity Housing is transitioning back to ‘normal’ operating procedures.

All our offices will re-open to the public on Monday, 21 September 2020.

As we re-open our offices, strict social distancing and other precautionary measures (including sneeze guards at our reception desks and hand sanitiser stations) will remain in place to ensure we keep everyone safe.

Visitors and staff with obvious symptoms of illness will not be permitted to enter our offices. If you are unwell, please see your doctor.

If you are unable to come into the office and need tenancy support, please contact your Housing Officer by phone or email.

Urgent and emergency maintenance work will continue to be delivered under the same arrangements as have been in place since the beginning of the COVID-19 outbreak.

As we have directed our staff, please continue to:

  • Wash your hands often with soap and water or with an alcohol-based hand sanitiser.
  • Avoid touching your mouth and face.
  • When coughing or sneezing, cover your mouth with your flexed elbow or tissue – dispose of the tissue immediately and wash your hands.
  • Avoid close contact with others, especially people who are coughing or sneezing.
  • Maintain 1.5 metre distance from other people wherever possible.

For more information about COVID-19 go to:

Thank you for your patience and understanding during these extraordinary circumstances.

Keep safe and well.

Matthew Woodward
Chief Executive Officer
Unity Housing Company

COVID-19 – a message from Unity Housing’s CEO (March 2020)

In response to the escalating impact of COVID-19, Unity Housing has enacted our Pandemic Response Action Plan and Business Continuity Plan that prioritises the safety and wellbeing of our staff, tenants, partners and local community.

Unity Housing will continue to actively monitor available information and escalate our response accordingly, based on known key factors in containing COVID-19 relating to:

– Minimising non-essential human contact
– Maintaining appropriate distances from others (social distancing)
– Maintaining good personal hygiene practices

Unity Housing is therefore continuing to put in place work practices and precautionary measures based on these factors which will assist in reducing the impact of COVID-19 and mitigating the risks to staff and tenants.

The challenges presented by COVID-19 are likely to extend over at least the next several months, and Unity Housing is seeking to implement a long-term, sustainable approach. This approach will also continue to be balanced wherever possible to ensure the ongoing provision of our services.

To date, we have taken the following measures to ensure business continuity and availability for our tenants, partners and staff:

– Suspended non-critical business travel for all employees
– Extended work-from-home policies for employees to fulfil their usual roles safely
– Increased use of technology to conduct and participate in meetings remotely for all meetings with external parties
– Closed our offices to external visitors
– Strengthened our existing Business Continuity Plan confirming support for work-from-home and remote support scenarios.

Unity Housing is monitoring the Australian Government’s response to the COVID-19 outbreak and will act according to their direction/advice.

Matthew Woodward
Chief Executive Officer
Unity Housing Company

The above letter is for all Unity Housing tenants other than those living in our Boarding Houses and The Globe Apartments for which separate letters, specific to the location, have been issued.