
Your rights
As a Unity Housing tenant you have the right to:
- Fair and non-discriminatory treatment;
- Be treated with respect;
- The protection of the Residential Tenancies Act;
- Confidentiality and privacy of your personal information unless disclosure consent is given;
- Access to your own files in accordance with Unity’s Privacy Policy;
- Expect your property is well-maintained;
- Security of tenure within the constraints of funding and program guidelines;
- Complain and appeal without being penalised if you do not agree with action taken or decisions made by Unity;
- Use an advocate;
- Be informed of how to participate in the organisation and to contribute to decision-making.
As a Unity Housing tenant you are responsible for:
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Keeping your home and garden clean and free of rubbish;
- Paying your rent regularly and on time;
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Using the property in a responsible manner;
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Not causing or allowing damage to the property;
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Your behaviour and that of other occupants and visitors, as well as any pets;
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Providing entry to Unity or its contractors for inspections, repairs or servicing work;
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Being a good neighbour;
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Providing your income details for rent review;
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Not letting anyone else move into your home without Unity permission;
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Notifying Unity if you plan to be away from the property for long periods;
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Leaving the property clean and tidy when you vacate;
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Letting Unity know if your household income changes.
Click here to read the Dealing with Neighbour Issues information guide.
