Your rights

As a Unity Housing tenant you have the right to:

  • Be treated with respect, fairly and not discriminated against
  • Your property being managed by Unity Housing properly and as needed by the law (i.e. the Residential Tenancies Act)
  • Confidentiality and privacy of your personal information unless you have given us consent to share it
  • Access to your own files as stated in Unity Housing’s Privacy Policy
  • Expect your property to be repaired when things wear out or break (unless you cause or let it break)
  • To live in your property peacefully for the length of your lease
  • Complain and appeal without any comeback if you do not agree with the actions for decisions made by Unity Housing
  • Use an advocate e.g. someone else to talk to Unity Housing for you
  • Know how to participate in the organisation and to contribute to decision-making

As a Unity Housing tenant you are responsible for:

  • Keeping your home and garden clean and free of rubbish
  • Paying your rent regularly and on time
  • Using the property in a responsible manner
  • Not causing or allowing damage to the property
  • Your behaviour and that of other occupants and visitors, as well as any pets
  • Providing entry to Unity Housing or its contractors for inspections, repairs or servicing work
  • Being a good neighbour
  • Providing your income details for rent review
  • Not letting anyone else move into your home without Unity Housing’s permission
  • Notifying Unity Housing if you plan to be away from the property for long periods
  • Leaving the property clean and tidy when you vacate
  • Letting Unity Housing know if your household income changes

Click here to read the Dealing with Neighbour Issues information guide.