All tenants have the right to the quiet enjoyment of their property and to live peacefully with their neighbours.
Tenants also must follow the conditions of their tenancy agreement, including being responsible for their own behaviour as well as the behaviour of other people living in the house and visitors to their property.
Many of Unity Housing’s properties are close together and, like all communities, there will be a range of people with different lifestyles. If you are having a problem with your neighbours, it is always a good idea to talk to them about the problem first – they might be unaware that they are upsetting you.
Most problems can be avoided if you follow these tips:
- Try not to disturb your neighbour by making too much noise. Many neighbourhood issues come from things like having music playing loudly, dogs continually barking or loud arguments.
- Keep TVs and music noise to a reasonable level, especially when windows or doors are left open, or late at night.
- Place TVs and sound systems away from shared walls and avoid direct contact with the floor by placing equipment on a table or shelf. rather than on the floor.
- Let neighbours know if you are having a party.
- If you are a parent, make sure you and your children think about how your children’s playing habits might affect your neighbours. Ask your children not to play in other people’s gardens or play ball against people’s walls.
- Be tolerant of your neighbours’ children playing outside in their yard or in common areas if you live in a block of units. It can make things easier if you avoid complaining about kids unless they are being very noisy at an unreasonable time.
- Accept that your neighbours may have opinions and ways of doing things that are different from you – try to be understanding of these differences.
- Be willing to listen and talk to your neighbour to try to settle any problems quickly.
If you feel a person living in or visiting a Unity Housing property is interfering with your peace or privacy, there are a number of things you can do:
- Contact police or relevant authority i.e. local council
- Keep an incident diary with dates, times and details of what has been happening
- Call or email Unity Housing to report the things disturbing you and provide copies of your incident diary and police report number(s)
If you would like more information, please read our Dealing with Neighbour Issues Information Guide here.