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COVID-19 update: Information for tenants as at 16 May 2022

From Monday 16 May 2022 all Unity Housing offices reopen to the public.

If attending a Unity Housing office, please wear a face mask or ask our front Reception staff for one.

Please do not attend any Unity Housing office if you are feeling unwell; please seek medical advice.

We strongly recommend you follow SA Health advice and get vaccinated for COVID-19, including getting a third dose (commonly referred to as a booster dose).

For more information, including how to access COVID vaccinations, please visit SA Health’s website or go to www.sahealth.sa.gov.au or call the SA COVID-19 Information Line on 1800 253 787.

Thank you,
Unity Housing

Read previous updates below:

COVID-19 update: Information for tenants as at 10 January 2022

In response to the ongoing COVID-19 pandemic, Unity Housing has closed its offices to the public, until further notice.

For our tenants, I would like to reassure you that Unity Housing staff will always seek to be available by phone or email and will continue to support you in your tenancy:

  • Your Housing Officer and maintenance staff remain contactable by phone and email using the same contact details as usual.
  • Meetings will continue as usual by phone or by email but not in the office in person.
  • If you need additional tenancy support, please contact your Housing Officer by phone or email.

In order to make the best decisions for tenants, staff and contractors, we will continue to take our advice from SA Health and ensure we follow their guidelines. Your health and safety are absolutely paramount.

For more information, please call the SA COVID-19 Information Line on 1800 253 787 or visit sahealth.sa.gov.au/COVID2019.

Keep safe and well.

Matthew Woodward
Chief Executive Officer
Unity Housing Company

COVID-19 update: Information for tenants as at 29 November 2021

At Unity Housing, our priority is to ensure people feel safe and secure in their homes and in the workplace.

From 29 November 2021, Unity Housing offices are open to tenants by appointment only until further notice (other than our boarding house office which remains open).

Our staff will keep in contact with you. If you need to make an appointment or need tenancy support, please contact your Housing Officer by phone or email.

Please do not attend any Unity Housing office if you are feeling unwell. Please seek medical advice.

When attending an appointment at a Unity Housing office, please

  • Wear a face mask (unless you are not required to wear one for medical reasons)
  • Practice physical distancing (keep at least 1.5 metres apart from others)
  • Sign in using the QR code or paper entry

Current evidence supports that getting vaccinated against COVID-19 is the best way to protect people and their families; that vaccinated people are less infectious and significantly less likely to become seriously ill. In consideration of this, the Unity Housing Board recently decided that all Unity Housing staff and contractors must be vaccinated against COVID-19 by 3 December 2021 to enter Unity housing sites including your home.

Unity Housing continues to take our advice from SA Health and will ensure we follow their guidelines. For more information, please call the SA COVID-19 Information Line on 1800 253 787 or visit  sahealth.sa.gov.au/.

Thank you,
Unity Housing

COVID-19 update: Information for tenants as at 12 November 2021

Dear Tenants,

Your health and safety are very important to us.

Getting vaccinated against COVID-19 is what we all need to do to protect ourselves, the ones we love and the South Australian community. We strongly recommend you do so if you haven’t already got vaccinated.

Everyone 12 years and over is able to access COVID-19 vaccines. Two doses of a COVID-19 vaccine are required to be fully vaccinated.

There are now many walk-in vaccination clinics (no appointment is necessary), or you can book your COVID-19 vaccinations through the Vaccine Clinic Finder. For a list of clinics visit www.sahealth.sa.gov.au/covidvaccine.

Unity Housing continues to take our advice from SA Health and will ensure we follow their guidelines.

For more information, please call the SA COVID-19 Information Line on 1800 253 787, visit sahealth.gov.au or speak with your Housing Officer.

Please remember to:

  • Keep practising good hygiene
  • Get tested as soon as symptoms appear
  • Stay 1.5 metres apart
  • Always use the COVID-Safe Check-In

Keep safe and well.

Thank you,
Unity Housing

COVID-19 update: Information for tenants as at 19 October 2021

From Monday 18 October 2021, Unity Housing offices reopened to the public.

Please do not attend any Unity Housing office if you are feeling unwell. Please seek medical advice.

Face masks must be worn when attending Unity Housing offices.

Unity Housing continues to take our advice from SA Health and will ensure we follow their guidelines. Your health and safety are absolutely paramount.

For more information, please call the SA COVID-19 Information Line on 1800 253 787 or visit  sahealth.sa.gov.au/

Thank you,
Unity Housing

COVID-19 update: Information for tenants as at 16 August 2021

From 16 August 2021, Unity Housing offices are open to the public by appointment only until further notice (other than our boarding house office which remains open).

Please do not attend any Unity Housing office if you are feeling unwell. Please seek medical advice.

Face masks must be worn when attending Unity Housing offices.

For Tenants: our staff will maintain contact with you. If you need to make an appointment or need tenancy support, please contact your Housing Officer by phone or email.

Unity Housing continues to take our advice from SA Health and will ensure we follow their guidelines. Your health and safety are absolutely paramount.

From Monday 16 August, all South Australians aged 16 and over are eligible to book an appointment for COVID-19 vaccines.

  • The Pfizer vaccine is available for everyone 16 to 59 years of age.
  • The AstraZeneca vaccine is available for people aged 18 to 59 years. To get vaccinated with the AstraZeneca COVID-19 vaccine, people will need to make an informed decision by speaking with the vaccination provider at their appointment.
  • People aged 60 years and over will receive the AstraZeneca vaccine.

Bookings are essential at all SA Health vaccination clinics. Appointments are in high demand and more will be added as more vaccine becomes available. Bookings are available at sahealth.sa.gov.au/COVIDvaccine.

For more information, please call the SA COVID-19 Information Line on 1800 253 787 or visit  sahealth.sa.gov.au/

Thank you,
Unity Housing Management

COVID-19 update: Information for tenants as at 20 July 2021

In line with the SA COVID-19 lockdown, Unity Housing has closed our offices (other than our Boarding House Program), effective from 6pm Tuesday 20 July 2021, until further notice.

For the next seven days, we must at stay home. We can only leave home for five reasons

  1. Care and compassionate reasons, such as taking care of a loved one
  2. Essential work, if you are an authorised essential worker
  3. Purchasing of essential goods such as food, medical supplies and petrol
  4. Medical reasons including COVID testing and vaccination
  5. Exercise with people from your household within 2.5km of your home for up to 90 minutes per day

If we leave home for any of these reasons, masks must be worn in public places.

For our tenants, Unity Housing staff will always seek to be available by phone or email and will continue to support you in your tenancy:

  • Your Housing Officer and Maintenance staff remain contactable by phone and email using the same contact details as usual.
  • Meetings will continue as usual by phone or by email but not in the office in person.

Our staff will maintain contact with tenants during this difficult period. If you need additional tenancy support, please contact your Housing Officer by phone or email.

In order to make the best decisions for our tenants, staff and contractors, we will continue to take our advice from SA Health and ensure we follow their guidelines. Your health and safety are absolutely paramount.

Please get tested if you develop any of the symptoms of COVID-19.

For more information, please call the SA COVID-19 Information Line on 1800 253 787 or visit  sahealth.sa.gov.au

Stay safe and well,
Unity Housing

COVID-19 update: Information for tenants as at 6 May 2021

The COVID-19 vaccine is being rolled out in phases across South Australia to ensure priority groups can access the vaccine.

To find out which phase of the rollout you will be in, and if you can book a COVID-19 vaccination yet, visit the Australian Government’s Vaccine Eligibility Checker or call the National COVID-19 Vaccine Information Line on 1800 020 080.

Vulnerable persons and adults over 50 years of age are now eligible for the COVID-19 vaccine.

Unity Housing supports the Australian Government’s COVID-19 vaccination program.

COVID-19 update: Information for tenants as at 11 January 2021

Happy New Year. All Unity Housing offices reopened to the public on Monday 4 January 2021.

Tenants please note – for tenancy support, please contact your Housing Officer. Thank you.

COVID-19 update: Information for tenants as at 18 November 2020

Please click here to read the latest update on South Australia’s six-day lockdown.

COVID-19 update: Information for tenants as at 17 September 2020

With the government easing COVID-19 restrictions Unity Housing is transitioning back to ‘normal’ operating procedures.

All our offices will re-open to the public on Monday, 21 September 2020.

As we re-open our offices, strict social distancing and other precautionary measures (including sneeze guards at our reception desks and hand sanitiser stations) will remain in place to ensure we keep everyone safe.

Visitors and staff with obvious symptoms of illness will not be permitted to enter our offices. If you are unwell, please see your doctor.

If you are unable to come into the office and need tenancy support, please contact your Housing Officer by phone or email.

Urgent and emergency maintenance work will continue to be delivered under the same arrangements as have been in place since the beginning of the COVID-19 outbreak.

As we have directed our staff, please continue to:

  • Wash your hands often with soap and water or with an alcohol-based hand sanitiser.
  • Avoid touching your mouth and face.
  • When coughing or sneezing, cover your mouth with your flexed elbow or tissue – dispose of the tissue immediately and wash your hands.
  • Avoid close contact with others, especially people who are coughing or sneezing.
  • Maintain 1.5 metre distance from other people wherever possible.

For more information about COVID-19 go to:

Thank you for your patience and understanding during these extraordinary circumstances.

Keep safe and well.

Matthew Woodward
Chief Executive Officer
Unity Housing Company