- Permanent full-time position
- Based in Bowden
- 5 weeks’ paid annual leave, working from home and salary sacrifice options
About Us
Unity Housing Company Ltd (Unity) is one of the largest and most innovative not-for-profit providers of affordable and social housing in South Australia. Our primary aim is to provide affordable, safe, and secure housing for people, whilst supporting independence and connection to their communities. We continuously work to strengthening our people and culture to maintain a positive value-based work environment.
Why work with Unity?
At Unity, our people are at the core of everything we do. Benefits of working with Unity include five-weeks’ annual leave per annum, leave loading, salary packaging arrangements, flexible working arrangements, a wellbeing program, access to the organisation Employee Assistance Program and so much more!
About the Role
We are currently seeking an experienced Housing Officer to join our team in Bowden on a permanent full-time basis. Reporting to the Team Leader – Social Housing, you will be responsible for:
- Independently managing facets of tenancy/property management in line with the Residential Tenancies Act and relevant social housing program requirements.
- Tenancy management for lease renewals, tenant enquiries, tenancy debt and neighbourhood disputes and complaints.
- Property inspections including scheduling, undertaking inspections to a high quality, follow up inspections where required.
- Maintaining tenancy administration from making case notes, updating tenancy details in the Tenancy database, key registers and keys managed, attending SACAT.
You must have a current driver’s license and may need to travel regionally. Employment conditions include maintaining a current driver’s license, and passing a police check, DHS working with children check, and vulnerable employment screening.
About You
As an experienced Property Manager or Housing Officer, you possess a strong passion for delivering exceptional customer service and can demonstrate proficiency in IT, exceptional organisational abilities, and excellent administrative skills. Your effective communication extends to various stakeholders, including tenants and support agencies, enabling you to provide a highly responsible and professional tenancy and social housing management service. Additionally, your collaborative approach makes you an effective team player.
How to Apply
Has the above caught your interest? Hit the ‘apply’ button now, and include your CV and cover letter addressing the following selection criteria:
- Proven experience in the property management sector with current and practical understanding of the Residential Tenancies Act, SACAT and professional standards in the industry.
- High level of administration experience and advanced computer skills, including the use of data bases, web-based applications, and Microsoft Suite, ideally gained in a housing or real estate environment.
- Ability to work efficiently and independently to meet work targets and deadlines with minimal supervision and able to work in a collaborative and proactive manner with flexibility to support team and colleagues.
- Experience working with people with challenging behaviours and empathy for people with multiple and complex barriers to sustaining a successful tenancy.
- High level of interpersonal skills and ability to establish professional relationships with key agency stakeholders to facilitate collaborative effort for identified client needs and support.
- Knowledge and understanding of Work Health and Safety requirements that relate to working in the field with complex tenants.
A copy of the position description can be found here. Email enquiries about this role can be directed to recruitment@unityhousing.org.au. Please note that Unity will not be accepting recruitment agency submissions for this position. Unity Housing is an equal opportunity employer and is committed to recruit and retain a diverse workforce. Aboriginal and/or Torres Strait Island People are encouraged to apply.
Applications close: Close of business Tuesday 8 October 2024