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Jen Coleman

Unity Housing is hiring

Tenant Services Officer

By | Available Positions
  • Join an innovative leader in social housing
  • Casual Position (Shift work)
  • Adelaide CBD Location

About Us

Unity Housing Company Ltd (Unity) is one of the largest and most innovative not-for-profit providers of affordable and social housing in South Australia. Our primary aim is to provide affordable, safe, and secure housing for people, whilst supporting independence and connection to their communities.

Unity’s Boarding House Program provides a home each night to 117 of the most marginalised and disadvantaged people in the community. Providing accommodation across four sites in the CBD and housing vulnerable people who are unable to access other appropriate and affordable housing options and who can live independently. The Terrace is staffed 24/7 with the three other sites managed in an outreach capacity.

Why work with Unity?

At Unity, our people are at the heart of everything we do. The benefits of working with us include salary packaging arrangements, a wellbeing program, access to our Employee Assistance Program, and much more!

About the Role

We are currently seeking a Tenant Services Officer to join our Boarding House team on a casual basis. The primary purpose of the role is to:

  • Provide professional and positive community relationships including exceptional customer service to our tenants, community members and service providers.
  • Undertake cleaning duties as required.
  • Provide professional service delivery including reception duties, answering the door, responding to telephone calls, record keeping.
  • Provide ongoing monitoring and active management of common areas.
  • Assist the Team Leader to maximise boarding house occupancy rates against organisational KPIs (Key Performance Indicators)

Tenant Services Officers are employed under the Hospitality Industry (General) Award 2010 – with wages based on Guest Service Grade 3 and attracting penalty rates for shifts as worked.

About You

Due to the spread of hours, this role is ideal for a full-time student pursuing studies in a community service-related field and seeking casual work to complement their studies, or for someone looking to add extra hours alongside another part-time or casual position.

Casual shifts will be eight hours in duration, with start times of 7am, 3pm, and 11pm. Additional shifts may be available during staff absences or peak periods when extra coverage is needed.

How to Apply

Has the above caught your interest? Hit the ‘apply’ button now, and include your CV and cover letter addressing the following selection criteria:

  1. Excellent customer service skills and a positive attitude
  2. Empathy for people facing disadvantage
  3. Ability to work independently
  4. Relevant experience working in areas such as community or disability services
  5. Willingness and availability to meet the mandatory requirement for rostered shift work across day, evening, and night shifts
  6. High level administration and IT skills
  7. A current First Aid certificate (or willingness to attain)
  8. Current full SA driver’s licence

Screening for applicants will include an interview, police check, DHS screening, reference checks and a physical assessment.

A copy of the position description can be found here. Email enquiries about this role can be directed to m.george@unityhousing.org.au. Please note that Unity will not be accepting recruitment agency submissions for this position.

Unity Housing is an equal opportunity employer and is committed to recruit and retain a diverse workforce. Aboriginal and/or Torres Strait Islander people are encouraged to apply.

Applications close: Monday 26 August 2024

Apply here

Unity Housing is hiring

Data Analyst

By | Available Positions
  • Flexible working arrangements
  • Based in Bowden
  • 5 weeks paid annual leave, work-from-home options, and salary sacrifice

About Us

Unity Housing Company Ltd (Unity) is one of the largest and most innovative not-for-profit providers of affordable and social housing in South Australia. Our primary aim is to provide affordable, safe, and secure accommodation for people on low incomes, while supporting independence and connection to their communities. We continuously work to strengthening our people and culture to maintain a positive value-based work environment.

Why work with Unity? 

At Unity, our people are at the core of everything we do. Benefits of working with Unity include five-weeks’ annual leave per annum, leave loading, salary packaging arrangements, flexible working arrangements, a wellbeing program, access to the organisation’s Employee Assistance Program and so much more!

About the Role

We are seeking an experienced Data Analyst to join our IT team full-time. Your primary focus will be improving the quality and efficiency of our data systems. Key responsibilities include:

  • Ensuring data quality, accuracy, and integrity through effective data management and cleansing.
  • Analysing and interpreting complex datasets to support business recommendations and reporting.
  • Developing and maintaining data models, frameworks, and documentation to enhance data consistency.
  • Collaborating with stakeholders to identify and address reporting gaps and develop solutions.
  • Upholding privacy, confidentiality, and cybersecurity principles in all data activities.
  • Providing guidance on data management practices and contributing to data-driven projects.

About You

An effective communicator, the ideal candidate will have tertiary qualifications in Computer Science, IT, Business Analytics, or Statistics, supported by relevant certifications. You should bring proven experience in data analysis technologies, data visualisation, and reporting tools, with proficiency in Microsoft Excel and SQL databases. Strong analytical skills, along with the ability to uncover data trends and insights, are essential.

How to Apply

If this opportunity excites you, click the ‘apply’ button and submit your CV along with a cover letter addressing the following selection criteria:

  1. Data Analysis Expertise: Demonstrated experience with data analysis technologies, methodologies, and techniques in a medium-sized organisation.
  2. Stakeholder Engagement: Advanced communication skills with the ability to interpret business needs, translate into data and effectively convey information to stakeholders.
  3. Analytical Skills: Ability to identify data trends and patterns in complex data sets and environments.
  4. Data Quality and Integrity: High attention to detail with proven ability to ensure accuracy, data quality and integrity across all processes.
  5. Advanced Technical Skills: Expertise in data visualisation and reporting tools such as Microsoft Excel, SQL, Power BI and Tableau for data manipulation, analysis and effective communication of insights
  6. Privacy, Confidentiality and Security: Safeguard the use, access and disclosure of information by complying with obligations to privacy, confidentiality and cyber security.
  7. Educational Background and Certifications: Relevant tertiary qualifications and certifications.

Please note applications without a cover letter addressing above criteria will not be considered.

A copy of the position description can be found here. Email enquiries about this role can be directed to k.badcock@unityhousing.org.au. Please note that Unity will not be accepting recruitment agency submissions for this position.

Unity Housing is an equal opportunity employer and is committed to recruiting and retaining a diverse workforce. Aboriginal and/or Torres Strait Islander people are encouraged to apply.

Applications close: Monday 2 September 2024 at 9.00am.

Apply here