All tenants have the right to the peaceful enjoyment of their property and to live in harmony with their neighbours.
Tenants also have an obligation to abide by the conditions of their Residential Tenancy Agreement, including being responsible for their own conduct as well as for the behaviour of other occupants of the household and visitors to their property.
Many of Unity’s properties are close together and, like all communities, there will be a diverse range of people with different lifestyles. If you are having a problem with your neighbours, it is always a good idea to talk to them about the problem first – they might be unaware that they are upsetting you.
Most problems can be avoided if you follow these tips:
- Try not to disturb your neighbour by making too much noise. Many neighbourhood issues arise from things like having music playing loudly, dogs continually barking or loud arguments.
- Keep TVs and music noise to a reasonable level, especially when windows or doors are left open, or late at night.
- Place TVs and sound systems away from shared walls and avoid direct contact with the floor by placing equipment on a table or shelf.
- Let neighbours know if you are having a party.
- If you are a parent, make sure you and your children think about how your children’s playing habits might affect your neighbours. Ask your children not to play in other people’s gardens or play ball against people’s walls.
- Be tolerant of your neighbours’ children playing outside in their yard or in common areas if you live in a block of units. It can make things easier if you avoid complaining about kids unless they are being very noisy at an unreasonable time.
- Accept that your neighbours may have opinions and ways of doing things that are different from you – try not to be disapproving of them just because of this.
- Be willing to listen and talk to your neighbour to try to settle any problems quickly.
If you feel a person living in or visiting a Unity property is interfering with your peace or privacy, there are a number of things you can do:
- Contact police or relevant authority
- Keep an Incident Diary with dates, times and details of incidents
- Contact Unity to report and provide copies of your Incident Diary and police report numbers
If you would like more information, please read our Information Guide Dealing with neighbour issues here.