Unity is not a crisis housing provider. If you are in need of emergency housing, please call the Homelessness Gateway Service on 1800 003 308.

Community Housing

Community housing is the cornerstone of Unity’s overall housing portfolio, and provides longer-term rental options to people who are generally working with a support agency. Community housing is an umbrella term referring to rental housing that is an alternative to public housing and is designed to cater for the needs of people on very low to moderate incomes who may be experiencing rental stress in or barriers to the private market.

With the bulk of this portfolio focusing on people experiencing homelessness and/or living with disability, our model incorporates integrated support through our external and independent partner agencies. A large range of options are available to people at risk of homelessness and wanting to break the cycle. We conduct extensive research into best practice models and implementing new and innovative solutions in collaboration with support agencies.

Partnerships are crucial to Unity’s success. We provide tenants with information about community-based support through our many partner agencies who provide a mix of tenancy and social support, which is the key to independent living for many of our tenants. We place a high value on the development of positive and enduring relationships between ourselves, tenants, support agencies and local communities.

Our partnerships with support and specialist services mean we are able to assist individuals with special or complex needs to maintain their tenancy.

Download our Housing Information Pack (PDF)

Am I eligible for community housing?

To be eligible for community housing with Unity, you must:

  • Be a citizen or have permanent residency in Australia
  • Be a resident in South Australia (SA)
  • Establish your identity
  • Be socially or economically disadvantaged
  • Have a household income within the income eligibility limits
  • Not own any assets or property which could reasonably be expected to resolve your housing need
  • Be able to sustain a successful tenancy, with or without support
  • Be 18 years of age or over

You will also need to meet the South Australian Government’s Housing Eligibility criteria relating to maximum levels of income and asset.

How to register for community housing

Unity only accepts referrals to our community housing properties from organisations with which we have a formal arrangement. You need to be a client of one of the support agencies listed below to be eligible for referral for our community housing. This enables us to give people the best chance of maintaining a successful tenancy.

Some of the agencies from which Unity accepts referrals include:

  • Australian Refugee Association
  • Barkuma
  • Catherine House
  • Common Ground
  • Community Living Options
  • Deaf Can Do
  • Hutt Street Centre
  • HomePlace
  • Life Without Barriers
  • Lutheran Community Care
  • Skylight Mental Health
  • Minda
  • Neami National
  • Northern Domestic Violence Service
  • OARS Community Transitions
  • City of Salisbury
  • University of South Australia

In 2010, the South Australian Government introduced a Community Housing Customer Register (CHCR). The CHCR provides a single-entry point for registration and eligibility assessment for all non-government community housing organisations.

To become a tenant you must lodge a Registration of Interest (ROI) form. You only need to lodge one ROI form with one community housing organisation. Please note – registration on the CHCR is not a guarantee of housing. Registering with the CHCR also means your details may be available to all community housing associations in South Australia, therefore if we are unable to house you, another organisation may be able to assist.

The support agency will assist you to fill out an ROI form and submit it to Unity on your behalf. You may also need to complete a Housing Needs Assessment. The support agency will supply these, assist you with completing them, and forward them onto Unity on your behalf.

What happens next?

After we receive your ROI form, it is processed and will be assessed as a category 1, 2 or 3 then placed on the central Community Housing Customer Register (CHCR). Your referral agency will receive a letter confirming your registration. You will then be contacted if a suitable vacancy arises that matches your housing preferences.

Available vacancies are allocated to those deemed to have the most urgent housing need and best match the available property. Even if you have special circumstances, it can still take a very long time before you are offered a property. This is because there may be other applicants with special circumstances who have already been approved for earlier housing assistance or the properties that become available may not match your circumstances.

It is important that you keep your contact details up to date so we can get in touch with you if a suitable property becomes available. Housing is in limited supply, so please ensure you keep exploring all housing options.