Boarding Houses

To read the ‘Boarding House Guidelines for Living’ PDF please click here.

Paying your rent

Tenants pay rent on a regular basis and have an obligation to pay rent on time, in accordance with their residential tenancy agreement.

Boarding House tenants are required to pay one week’s rent in advance prior to moving into a boarding house and to maintain their rent one week in advance at all times.

Unity offers several ways for boarding house tenants to pay rent. These include Centrepay, eftpos, bank deposit, online transfer or money order.

A bond equivalent to the sum of two weeks rent is also required to be paid prior to moving into a boarding house. The bond will be refunded in full, provided the room is left in good order, keys/swipe cards are returned and the rent has been paid up to date.

Rent reviews

Rent is increased every six months in line with inflation rates.

Rent arrears

Unity encourages sustainable tenancies and aims to identify and implement early intervention strategies. As soon as rent becomes overdue, tenants will be contacted to make payment and a notice of arrears issued.

Should rent become two weeks overdue a notice of termination will be issued allowing two clear days for payment to be made, after which an application for vacant possession will be lodged with South Australian Civil and Administrative Tribunal (SACAT).

Transfers

Unity recognises that tenants’ housing needs may change and will endeavour to meet these needs, wherever possible, in the most appropriate way. This includes the transfer of tenants between rooms when vacancies arise.

To apply for a transfer, the tenant must have been a resident for at least three (3) months, have a satisfactory rental history, have maintained their existing room to an acceptable standard and be living peacefully with neighbours.

Applications for transfer will be taken and assessed on a case-by-case basis by the Allocations Committee. Supporting documentation, such as a doctor or support worker’s report, may be required.

Appealing a decision

If you believe Unity has made an incorrect decision, you can request a review of the decision.

Go to the Complaints and Appeals page.

Maintenance and Repairs

Boarding house tenants should report maintenance issues directly to Unity staff as soon as possible. Issues can be reported verbally, by email or by completing the maintenance form, available to download here.

All maintenance must be approved and is managed by Housing SA.

Wherever possible, tenants will be given advance notice of maintenance works and are asked to cooperate with staff by providing access to their room. Advance notice is often not possible, so reasonable access to tenant rooms for maintenance purposes is required.

Download the Maintenance Order Form here. Please email completed forms to maintenance@unityhousing.org.au.