Affordable Housing

Paying your rent

All tenants housed under the National Rental Affordability Scheme (NRAS) are required to participate in an annual eligibility review in order to receive a rebated rent. Rent for affordable housing properties will not exceed 75 percent of the market rent.

Unity offers several ways for community housing tenants to pay rent. These include Centrepay, direct debit (must be set up by tenant), bank deposit, online transfer, or money order.

Bonds

Bonds are payable at or prior to sign up and are equivalent to four or six weeks’ rent, depending on the weekly rent amount. We accept Housing SA bond guarantees or cash bonds, paid into our bank account.

Rent reviews

Rent is reviewed prior to a new lease being issued. NRAS rents vary from income-based to set rent.

Rent arrears

Rent must be paid two weeks in advance at all times.

If your rent is not paid by the due date, your tenancy may be at risk. You should contact your Housing Officer regarding rent arrears and to make arrangements for payment.

If your rent is more than fourteen (14) days in arrears, a Notice of Termination may be issued, and SACAT proceedings commenced.

Water usage

You may be responsible for payment of water usage and supply, depending on the requirements of your Tenancy Agreement.

If you are responsible for payment of water usage, you will be sent an invoice quarterly with a copy of the SA Water account. Water invoices must be paid within 14 days.

Appealing a decision

If you believe Unity has made an incorrect decision, you can request a review of the decision.

Complaints and Appeals page